Asst Finance Manager Appraisal – Global PFI Group PERFORMANCE APPRAISAL FORM GPFI/HR/F/005 (Revised No:01) Company Site WCC Union Bank Bourdillon Ge Lagos Merck BOI Abuja Head Office BHGE LAG BHGE PH ATC Nigeria Diageo Lagos Diageo Benin Diageo Abuja Date Score the appraisee’s capability/knowledge . Please click the dropdowns one after the other to select the option that best applys. PART A - CORE VALUES INNOVATION Has initiated & implemented new ideas to solve site related problems and create new ways of work. Initiated new ideas that is under construction Not interested INTEGRITY Maintains the highest standards of personal integrity and never betray company’s principles and core values.. Maintains high standards of integrity across his department. Violates company standards and expectations regarding employee integrity. SUSTAINABILITY Has understanding of company sustainability values and embeds same into business strategy. Needs to be guided and directed on embracing company sustainability values. Does not show interest in embracing company sustainability values. TRUST & ETHICS Has demonstrated high ethical standards – he has been tested and he passed. He understands what ethical standard is but has not been tested. He has failed ethical tests. EXCELLENCE He is an expert, teaches and work without any guidance or direction. He needs to be guided and directed but still works at a high standard. He should not be doing this job. Core Values Score Total: PART B: MANAGEMENT SKILLS Leadership Has outstanding team-building skills to build employees. Consistently emphasizes the importance of teamwork in the department and company at large. Never works with the group as a whole. Strategic Decision Making Conducts thorough research prior to making major decisions. Is trusted by her employees when it comes to decision making. Has difficulty making decisions. People Management Manages the assigned team in an excellent manner without any flaws. Maintains an all time open communication among the employees. Needs improvement on people management ability. Planning & Delivery Plans well and brings outstanding organization to all projects. Helps co-workers get organized and stay organized. Lacks planning and organization in every aspect of work and project. Problem Solving Consistently generates outstanding solutions to the most demanding problems. Defines and understands problems before attempting to solve them. Overlooks or underestimates problems until they’ve become major issues. Innovation Has initiated & implemented new ideas to solve site related problems and create new ways of work. Initiated new ideas that is under construction. Not interested in innovation. Management Skills Score Total: PART C - TECHNICAL SKILLS Compliance * Strongly adheres to and enforces company regulations among every employee. emphasizes the importance of adhering to company rules and policies. No interesting in ensuring compliance and enforcing of company rules and policies. Complaint Management * Shows an extraordinary ability to understand what customers are experiencing and is able to meet all their needs fully. Makes efforts to follow up with most customers to ensure they are satisfied. Fails to follow up with customer complaints and inquiries as promised. Customer Service * Goes above and beyond what clients need, helping to ensure they are happy and find value in services. Always listens to clients’ needs before interjecting, evaluates what they need before she proceeds. Never knows how to manage a customer on his own. Cost reduction/out of scope jobs * Adopts technology and readily negotiates lower prices for products and services with providers. Conducts meetings to educate staff on the need to cut costs and asks suggestions from them on the same. Does not care to check the cost incurred on services. Technical Skills Score Total: PART D - BEHAVIOURAL, ATTITUDE & PERSONALITY Attendance & Punctuality * Achieves a perfect attendance throughout the year observes attendance policy and does not take unnecessary off days reports to work late and on most occasions without a valid reason Peer Communication & Working Relationships * Has great level of communication with colleagues and customers throughout the year develops interest in socializing with other employees difficulty in communicating with employees in the environment Dressing & Appearance * Has exceptional appearance and personal hygiene and adheres the company’s dress and grooming policy and regulations most excellently. Aware of organization norms around appearance and dressing does not follow expected dress code of the company Time Management * Creates and implements effective time-saving strategies and has a great sense of timing. demonstrate a commitment to meeting work on time rarely complete work on time. Emotional Intelligence * Perceives emotions in oneself and others accurately using it to facilitate thinking understands emotional language and signals conveyed by emotions lacks ability read other peoples emotions Behavioural, Attitude and Personality Score Total: Grand Score Total: PART E - RECOMMENDATIONS FOR IMPROVEMENT AND CAREER DEVELOPMENT Comments Section - Based on skills gap & training recommendations COMMENTS BY APPRAISER (identified strengths, weaknesses (interms of skill gaps), training recommendations, etc.)
