Scope

Vendor registration

Vendor document validation

Service level agreement

Vendors performance evaluation

Vendors forum

Request management

Cost management

Vendor Registration

To ensure vendors are engaged, registered and evaluated periodically to ensure they deliver quality of goods and services.

Vendor Document Validation

To ensure vendor compliance with documentation requirement and must be reviewed yearly.

Vendors Forum

To ensure we have periodic engagement with the vendor, this will improve harmony, productivity, improvement between the associated parties.

Service level agreement

To clarify the scope of work general terms and condition, pricing and payment for the services. All the requirements must be documented and signed by both parties.

Vendor Performance Evaluation

To determine vendor performance and identify areas of improvement. Vendor performance score should be shared to individual vendors and it is imperative you get feedback from the vendors as why they are not scoring 100% performance evaluation.

Request Management

To ensure customers needs are executed in line with their expectation and satisfactory.

Cost Management

To ensure all cost related activities is profitable achieved