Business Development Appraisal – Global PFI Group PERFORMANCE APPRAISAL FORM GPFI/HR/F/005 (Revised No:01) Email Site WCC Union Bank Bourdillon Ge Lagos Merck BOI Abuja Head Office ATC Nigeria Diageo Lagos Diageo Abuja Diageo Benin Olam Ericsson 1004 Reddington AFEX SAP AQAC SCB PH SCB Abuja SCB Lag CBN BOI Etim Inyang Salisbury Earls Court GE VER GEHC GEBH Lekki County Date Score the appraisee’s capability/knowledge . Please click the dropdowns one after the other to select the option that best applys. PART A - CORE VALUES INNOVATION Has initiated & implemented new ideas to solve site related problems and create new ways of work. Initiated new ideas that is under construction Not interested INTEGRITY Maintains the highest standards of personal integrity and never betray company’s principles and core values.. Maintains high standards of integrity across his department. Violates company standards and expectations regarding employee integrity. SUSTAINABILITY Has understanding of company sustainability values and embeds same into business strategy. Needs to be guided and directed on embracing company sustainability values. Does not show interest in embracing company sustainability values. TRUST & ETHICS Has demonstrated high ethical standards – he has been tested and he passed. He understands what ethical standard is but has not been tested. He has failed ethical tests. EXCELLENCE He is an expert, teaches and work without any guidance or direction. He needs to be guided and directed but still works at a high standard. He should not be doing this job. Core Values Score Total: PART B: MANAGEMENT SKILLS Initiative Excellently assess and initiate things independently without any supervision 100% Needs to be guided when taking initiations Never takes any form of initiative Planning and Organization Correctly estimates time and effort needed to complete tasks. Mobilize ideal resources( 90%) Estimates time and effort needed to complete tasks. Lacks required organization skills Task Execution Executes tasks professionally with expected result Depends on supervisory assistance in executing tasks Results form task executed are not inline with expectation Job Knowledge Apply in-depth knowledge to successfully perform job functions and displays professional expertise on the job Need to catch up (upskill) on certain aspects of the job. Shows no form of capability in carrying out job functions Problem Solving Consistently generates outstanding solutions to the most demanding problems. Defines and understands problems before attempting to solve them. Overlooks or underestimates problems until they’ve become major issues. Judgement and Decision Making Demonstrated timely and effective recommendations to aid sound decision making ( (90%) Offers recommendation to aid decision making Has not shown interest towards giving of recommendation Management Skills Score Total: PART C - TECHNICAL SKILLS Prepares, submits and follow up Tenders and Bids in line with client’s requirements. * Handles tenders and bids in line with client's requirement 100% Handles tenders and bids in line with client's requirement 50% Does not follow client's requirements when handling bids and tenders Achieve Business Revenue and Profit Objective. * Achieved 100% closing up new businesses /clients visits. Achieved 50% closing up new businesses /clients visits Seldomly closes up new businesses /clients visits. Company Branding and Awareness * Achieved 100% compliance in planning and overseeing all marketing/branding resource and visibility for the business /brand credibility. 50% compliance in planning and overseeing all marketing/branding resource and visibility for the business /brand credibility. Non-compliance to planning and overseeing all marketing/branding resource and visibility for the business /brand credibility. Revision of Business Performance with Competitors * Consistently conducts comprehensive competitor analysis to review Business performance. 80% Conducts competitor analysis to review Business performance. 50% Seldomly conducts competitor analysis to review business performance.. Business Participation in FM Industry * Has identified and planned business participation in industry events including trade shows and fairs. A min of 10 events yearly. Identifies and plan business participation in Industry events including Trade shows and fairs. A min of 5 events in a year. Seldomly Identifies and plan business participation in Industry events including Trade shows and fairs. Technical Skills Score Total: PART D - BEHAVIOURAL, ATTITUDE & PERSONALITY Attendance & Punctuality * Achieves a perfect attendance throughout the year observes attendance policy and does not take unnecessary off days reports to work late and on most occasions without a valid reason Peer Communication & Working Relationships * Has great level of communication with colleagues and customers throughout the year develops interest in socializing with other employees difficulty in communicating with employees in the environment Dressing & Appearance * Has exceptional appearance and personal hygiene and adheres the company’s dress and grooming policy and regulations most excellently. Aware of organization norms around appearance and dressing does not follow expected dress code of the company Time Management * Creates and implements effective time-saving strategies and has a great sense of timing. demonstrate a commitment to meeting work on time rarely complete work on time. Diplomacy * Has demonstrated a high level of acute sensitivity to what is proper and appropriate in dealing with others with ability to speak or act without offending ( 85%) Sensitive to what is proper and appropriate in dealing with others with ability to speak or act without offending. Lack the ability to be sensitive to what is proper and appropriate in dealing with others. Behavioural, Attitude and Personality Score Total: Grand Score Total: PART E - RECOMMENDATIONS FOR IMPROVEMENT AND CAREER DEVELOPMENT Comments Section - Based on skills gap & training recommendations COMMENTS BY APPRAISER (identified strengths, weaknesses (interms of skill gaps), training recommendations, etc.)